Your safety is our foundation,
not an afterthought

We design every session with clinicians and with your privacy at the center. Thoughtful follows strict security practices and offers clear guidance when human support is the right next step.

Your privacy. Your wellbeing.

Private by Design

Every session is protected with end-to-end encryption. Thoughtful is built to be HIPAA-aligned, follows strict security practices, and meets industry standards like ISO.

Clinically Guided

Sessions use skills from approaches like CBT and DBT and are shaped by what you share. Clinical experts help design our safety boundaries and experience.

Clear Next Steps

If you may need support beyond AI, Thoughtful offers plain-spoken guidance to crisis resources or to the benefits and licensed providers already available to you.

Always-on support
Crisis Detection

When someone may need more than AI, Thoughtful offers clear, simple pathways to human support. Our goal is to make high-quality help easier to reach, every day.

Through our partnership with Spring Health, employees have access to 10,000+ licensed clinicians and mental health experts. This means your teams are never left on their own.

When someone may need more than AI, Thoughtful offers clear, simple pathways to human support. Our goal is to make high-quality help easier to reach, every day.

Through our partnership with Spring Health, employees have access to 10,000+ licensed clinicians and mental health experts. This means your teams are never left on their own.

Safety isn’t a feature for us, it’s the backbone of every system we create. From encryption to clinical safeguards, we design Thoughtful so people can trust every moment they spend with it.”

Daniel Lhose

Head of Engineering

Ethical AI with VERA-MH
Safety, empathy, and clinical oversight

We refuse to leave safety to chance. That’s why we use VERA-MH (Validation of Ethical and Responsible AI in Mental Health), the first clinically grounded framework designed to assess mental health chatbots.